Wellness Checks: How to Request One for Someone You’re Concerned About

What’s a wellness check?

A wellness check (or welfare check) is a service provide by police departments where officers physically visit someone’s location to ensure they’re safe and well.

When to request a wellness check

Consider request a wellness check when:

  • Someone hasn’t responded to calls / messages for an unusual amount of time
  • The person has express concern thoughts about self harm
  • You have reason to believe they may be in danger
  • A vulnerable person (elderly, disabled )hasn’t been heheardrom
  • There are concern changes in behavior or communication

How to request a wellness check

Follow these steps to request a wellness check:


  1. Call the non-emergency police line

    In the person’s local area (unless it’s an immediate emergency, so call 911 )

  2. Explain your concerns

    Clear and briefly

  3. Provide essential information

    Include:
    • The person’s full name
    • Their exact address
    • Your relationship to them
    • Why you’re concern
    • Any relevant medical conditions
    • Whether they own weapons
    • If they have pets
    • Best entry points to the residence

What happens during a wellness check

During a wellness check:

  • Officers will visit the location will provide
  • They will knock on doors / windows to make contact
  • If necessary, they may enter the residence
  • They will assess the person’s condition and safety
  • If needneed, tthey willarrange medical assistance
  • They’ll typically will contact you with basic results

Alternatives to police wellness checks

Consider these alternatives when appropriate:


  • Mental health crisis teams

    Many communities have specialized teams for mental health concerns

  • Family members or friends

    Who lives near

  • Building managers or landlords

    Who may have access

  • Adult protective services

    For concerns about elderly individuals

  • Telehealth services

    That can conduct virtual wellness checks

Important considerations

Keep these points in mind:

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Source: cognology.net

  • Wellness checks are not for resolve disputes or” check up ” n someone you’re curious about
  • False reports can have legal consequences
  • Some individuals may feel their privacy is violated
  • Police presence can sometimes escalate situations with people in mental health crisis
  • Consider cultural context where police interaction may cause additional stress

Follow up after a wellness check

After a wellness check:

  • Reach out to the person if appropriate
  • Connect them with ongoing support resources
  • Consider a safety plan for future concerns
  • Respect their boundaries and privacy
  • Document the situation if ongoing concerns exist